Privacy Policy

Last updated: 05 October 2026

This Privacy Policy explains how Web Infozen™ ("we", "us", "our") collects, uses and protects information when you visit our website or submit an enquiry. This policy should be read alongside our Terms & Conditions and Cookie Policy.

1. Information We Collect

We collect information that you voluntarily provide, along with limited technical information collected automatically when you use this website.

• Contact details such as your name, company name, phone number and email address
• Enquiry details including business type, service required, estimated budget, timeline and project description
• Technical data such as browser type, device type, approximate location and pages visited

2. Contact Form Data

Information you submit through our consultation, proposal or contact forms is used to respond to your enquiry, prepare a proposal and communicate with you about your requirement. We do not sell or rent this information to third parties.

3. Cookies and Similar Technologies

This website may use cookies and similar technologies to support core functionality, remember preferences and understand how visitors use the site. For details, please see our Cookie Policy.

4. Analytics

We may use analytics services to understand aggregate visitor behaviour, such as which pages are viewed and how visitors arrive at the site. Analytics data is used to improve the website experience and is generally aggregated or pseudonymised.

5. Marketing Technologies

Where applicable, we may use advertising or remarketing technologies on supported platforms to display relevant information to users who have interacted with our website. These technologies operate under the respective platform's own policies and may be subject to your platform-level preferences.

6. How We Use Your Data

• To respond to enquiries and provide requested information
• To prepare proposals, quotations and project documentation
• To deliver and support services you have engaged us for
• To improve our website, services and communication
• To meet legal, accounting and regulatory obligations

7. Data Protection

We apply reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction. These measures include secure transmission where applicable, restricted internal access and secure handling of submitted data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services

We may use third-party services for hosting, email delivery, analytics and communication. These providers process data under their own terms and privacy policies. We share only the information necessary for the relevant function.

9. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, request correction of inaccurate information, or request deletion where there is no ongoing legitimate or legal reason for us to retain it. Requests can be submitted using the contact details on our Contact page.

10. Data Retention

We retain enquiry and project information for as long as necessary to fulfil the purposes described in this policy, to maintain business records, and to comply with legal or contractual obligations. Data that is no longer required is deleted or anonymised where reasonably practicable.

11. Children's Privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date.

13. Contact Information

For privacy-related questions or requests, please contact us using the details published on our Contact page.